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People Kept Complaining This Restaurant Sucked… Look What They Found Out

This article has been circulating online: A famous restaurant in NYC decided to hire a firm to figure out why they kept getting bad reviews. What this firm discovered is quite interesting.

SEE ALSO: The most tragic first world problems of 2013

Below is a transcript that the restaurant posted on Craigslist after they discovered what it was. Enjoyed it. It’s very eye opening…

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I’m curious what your reactions are to it.